Yes, shipping is free for orders in the US and Canada. International shipping is available at a discounted rate.

Yes, we offer international shipping at a discounted rate. Shipping times may vary depending on the destination.

Due to the personalized nature of our products, cancellations and returns are only possible in case of defects or errors on our part.

Changes might be possible for an additional fee, depending on the order status. Contact us if you need to make any changes.

Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment.

Since all our products are custom-made, we are unable to make changes or cancel orders once they are placed. Please make sure all details are correct before finalizing your order.

Yes! All our jewelry comes in elegant packaging, perfect for gifting. If you need special gift packaging, feel free to let us know during checkout.

To keep your jewelry looking beautiful, avoid exposing it to harsh chemicals, perfumes, or excessive moisture. We recommend cleaning your jewelry with a soft cloth and storing it in a safe place when not in use.

We offer a ring size guide on our website to help you find your perfect fit. If you're unsure, you can also visit a local jeweler to measure your ring size.

We use high-quality moissanite and lab-grown diamonds for our engagement rings and other jewelry pieces. Our custom pieces are crafted with care and precision to ensure durability and beauty.

If your jewelry arrives damaged, please contact us immediately. We will work with you to resolve the issue and either replace or repair the item.

If your item is lost in transit, please contact us as soon as possible. We will work with the carrier to investigate and resolve the issue.